Good Day! My withdrawal still cannot view on block chain. You already give tx I'd but cannot find on block chain. Its already 6 days ago since I request for withdrawal.

Details:
Account Nickname: BitEarn
Coin Withdrawal: tokencard Coin
Amount: 1199.98756474
Destination Wallet Address: 0xfed6732d705c9b1e5fd9b994dd7c6b7994b0cfbd
TX ID LINK: https://etherscan.io/tx/0xd6bc5e891dd61deca3e0fc4e6455cac3640a4d2ecd0defd851cd7364b781fb0c
TICKET #: 2341


Please solve this issue. Thank you.