Post
Topic
Board Service Discussion
unable to get onboard CEX.IO
by
wmclaxton
on 27/06/2017, 15:18:23 UTC
Have been helping my wife get on CEX.IO which seems an easy-to-use and very credible exchange handling fiat, BTC and ETH.  But after submitting all the necessary documents and adding a credit card as the deposit mechanism, it just says 'not verified'.  She got an email acknowledging her application, and updates for every login, but not a positive or negative reply to the verification process.

It has been weeks since she applied. Is this normal?