This project failed big time. Aftersales sucks and not a Penny spend on reputation management. That is a blue print for disaster.
Give it some time, I think in literally every single project you have people complaining a couple days/weeks after it finished before its even had a chance to prove itself.
there is no project that is not subject of calling scam. even bitcoin itself at beginning.
then, the time and the results show who has nuts and who is thin air