In case any of you were wondering. I boot from a live linux cd before any exchange activity or email and reboot inbetween steps.

And just randomly the account gets hit right after contacting customer support.

I still have the qora in my account, that is evidence of a crime. If they delete it they are destroying evidence.

Polo also made and kept the transaction fees from the theft.

Thats pretty fucked up to make money off of a theft.