+1 to the above, I had a similar issue where I bought the platinum potato for 37.98 and someone else's name showed up.

Purchase: http://explorer.litecoin.net/tx/1fe3d941f5be77eddb69f0bbb55b5f927cf88573bb5c82d1e5a2fec374c763bf#o0

They've responded quickly letting me know they are looking into it, so at least support is active!