Am I the only one asking this?why isn't there a helpdesk on the webpage?

anyway here is my problem. Form filled up on the ICO page,was directed into the mainpage with the same agreement again.BTC has been Transfer to this add 1AQidBvoZWsY8g3vyqR64NXv6qk1GcysdN 1hr ago not reflected anywhere.Please help!

Transaction Hash
97bf1864923f62ff5ce08172e0d2d9c51c9ecaa4855bf7930384329f73064266