Hi everyone.I want to share with you my said story with localbitcoins.com
I just get interested in bitcoin and other coin only 2 months ago. I start an account in localbitcoins.com trying to start by, sell and get familiar with bitcoin. I verified my account using my passport and also my phone number to build my reputation with buyer and seller. I manage to get over 30+ successful transaction with 100% positive feedback.
A few day ago. 1 buyer contact me asking for a trade. Before make a transfer he request me to send my ID as verification to prevent fraud account or any scam. I thought it was a normal process to build trust between buyer and seller because he need to send money to my bank account. I process to send my passport to his email which he provided. After that the buyer cancel the trade. At that time I think may be he found other seller with better rate or have some other thing to do.
2 days ago I after make a btc deposit into my account I login to my account and check whether my ads reflect my new balance. I did not see my ads anymore, go around I found at my profile page indicate that my account is banned by staff. At first I thought there is some mistake as I did not do anything illegal nor have any scam activity. All my ID, phone number has been verified correctly. I log a support ticket asking why my account is banned. I received the response that the account xxx (which is not my account) having problem with trade number yyy. What the heck is going on I only have 1 account and never created another account.
After asking the support It turn out that xxx account is verified by my ID . Staff at localbitcoins.com said my xxx account (which I did not create) need to resolve the problem with the trade reference zzzz. How can I resolve the problem with the account I do not have access? I continue to ask what is the problem. They said that xxx account use fake payment info. I tried to tell them that I did not create that account and dont have access to that how can I resolve the problem. I even desperately offer them to deduct the amount of the fraud and leave me be. They said my account will be deduct the amount that xxx account (the fraud account verified by my ID ) has scammed a victim. And after that my account will still be banned and my wallet will be frozen for six months (180 days)
The punishment was like I was the one who did all the scam related to the xxx account. They only believe their very weak verified system which allow 2 accounts to be verified using the same ID. (Or even dont have picture with date
.) the verification system is very week compare to other platform but they still use that to made judgment. I even dont have a chance to prove that I have sent my ID as verification for a trade with buyer (I still keep all the email and conversation detail)
Im still trying to fight for my right but seem there will be no change to my punishment. What happen to me may happen to everyone. Please be aware. I will update all detail as long as picture of conversation with support if anyone need to verify the content.