I am using their cloud mining ,I invested some money in it, because A. bitcoin I thought may rise to 4 or even 5k and could put my arms up in a cloud mining victory (ya i know could make more buying some bitcoin and holding it .. haha which brings us to B. because the money may have been spent by now and I still theoretically have it trickling in 
I did withdraw 1 time about 27.00 worth of bitcoin took 9 days to make that .. you can only withdraw when .01 bitcoin is reached but a tiny bit over because of fee lol ..
It is as levyashin stated it remained in processing for 3 days i was sending support emails and it finally cleared and then a few days later support replied hahaha
they may have done something on their end though and later replied, I am not sure BUT the bitcoin did come .. now round 2 ,been 3 days again and I sent a message to support .
.. but again they pay, its not a scam and I am unsure why the delay .. I did notice the fee they charge is .0001 to withdraw which is tiny I think possibly they may send immediately but it takes a while to get a confirm due to fee .. just a guess so instead of it showing pending like with the coins you mine with your own hardware it is in "processing" not sure ,that's my guess.
I like the site however its easy to use easy to mine .. nice pool .
I did withdraw 1 time about 27.00 worth of bitcoin took 9 days to make that .. you can only withdraw when .01 bitcoin is reached but a tiny bit over because of fee lol ..
It is as levyashin stated it remained in processing for 3 days i was sending support emails and it finally cleared and then a few days later support replied hahaha
they may have done something on their end though and later replied, I am not sure BUT the bitcoin did come .. now round 2 ,been 3 days again and I sent a message to support .
.. but again they pay, its not a scam and I am unsure why the delay .. I did notice the fee they charge is .0001 to withdraw which is tiny I think possibly they may send immediately but it takes a while to get a confirm due to fee .. just a guess so instead of it showing pending like with the coins you mine with your own hardware it is in "processing" not sure ,that's my guess.
I like the site however its easy to use easy to mine .. nice pool .