Whether with that my complaint issues that I'm experiencing can be delivered to poloniex?
What's that just for ordinary chating only?
Ofcourse not. He just made another chatbox for discussion but not the official from poloniex so it means that devs will not read your complaint. Try send an email to their support. I'm sure that they will answer you there in 1-3 business day timeframe.
Please PM me for that email, thanks.