They received numerous trade in board yet they did not even bother to at least confirm that they received them or to let us know if/when we can pay the difference :/
What do you mean "
we can pay the difference"? I ordered Avalon units, paid $1499, sent my trade-ins, so I expect
them to pay me the difference, ie. send me $200 per Icarus.
I think the above quote vindicates my perspective on things. I am expecting them to send me a custom order and to pay the difference at the batch 2 price level.