Hey I have been waiting for the tier 3 verification for a few days now. I already had the 1 and 2 any estimation on how long its currently taking to get verified?
It might get faster since we are hiring more verification agents, but it could take 4 weeks or more unfortunately because we have a large backlog of accounts waiting for verification.
Ticket #413115: I'm a long lasting, 3rd tier verified customer. On June 27, I've made one single deposit of 4.0004 BTC (
https://blockchain.info/address/1Co6woLrhz2yWKXAa8og3oxCqkdF2VAsSo) and with no obvious reason Kraken decided to put on hold 3 BTC out of 4... As per today I'm still waiting a follow up on my ticket... How long am I suppose to wait before Kraken release my funds? Should we start suspecting the reliability/integrity of Kraken?
Deposits have been released. The deposit came in 4 identical amounts of 1.0001 BTC under the same transaction ID. In such a case we put the identical amounts on hold until we can manually check to make sure the same deposit didn't get credited multiple times.