I signed up with Spectrocoin after looking at the great exchange rates on the homepage but once I was in I realized the prices are at least 6% higher than the actual bitcoin price and if I add the cost to deposit funds then overall the price is 10% - 12% higher. The site seems to be great though. I will be a happy customer If you can provide actual bitcoin price like Kraken..etc or introduce some cheap deposit methods with little or no fees.
Our fees are one of the lowest in the market, maybe you have checked them during high volatility period.