This is the accusation against Polonix translated by the cheated person:
Dear Sirs, I would like to present a bad experience that happened to me with Polinex. About twenty days ago I asked for the withdrawal of some zcash from their deposit account. Withdrawal was immediately confirmed by ID transaction and later the balance of my deposit account was zero but nothing was credited on my ewallet (jazz)
Two hours later I checked the transaction progress on zcash blockchain and I found out to my unpleasent surprise that ID given by Poloniex was non-existent. So I opened a ticket with Poloniex tech support but even after several reminders there are still no feedback or clarification up to today.
I received instead a prompt response from Jaxx support confirmed that ID transaction (given by Poloniex) was a fake. I don't know what to do to get my money back. Please let me know if these facts happened to someone else. What should I do? Maybe make a complaint for cyber fraud? (Maybe report this to FBI...?). Thank you...
Dear Sirs, I would like to present a bad experience that happened to me with Polinex. About twenty days ago I asked for the withdrawal of some zcash from their deposit account. Withdrawal was immediately confirmed by ID transaction and later the balance of my deposit account was zero but nothing was credited on my ewallet (jazz)
Two hours later I checked the transaction progress on zcash blockchain and I found out to my unpleasent surprise that ID given by Poloniex was non-existent. So I opened a ticket with Poloniex tech support but even after several reminders there are still no feedback or clarification up to today.
I received instead a prompt response from Jaxx support confirmed that ID transaction (given by Poloniex) was a fake. I don't know what to do to get my money back. Please let me know if these facts happened to someone else. What should I do? Maybe make a complaint for cyber fraud? (Maybe report this to FBI...?). Thank you...