Post
Topic
Board Web Wallets
Re: To contact Xapo Support, please use our FAQs (https://support.xapo.com/)
by
bL4nkcode
on 04/07/2017, 13:15:50 UTC

Have you tried blockchain? They have a stronger security by asking you to access email verification EVERY time you logging in, even from the same device
You're wrong here, blockchin didn't ask always for email confirmation everytime you login in the same device, android app or in desktop's browser based on my experience since I have an account there but no funds. So I guess once you login from the same ip address it didn't ask for confirmation.

2 days ago I tried atm withdrawal, like I usually do, but this time I got no money out of atm. My xapo balance was charged for amount I tried to withdraw. Transaction is still pending. I wrote to support but got no answer yet, has anyone had similar experience? what can I expect? thanks
 
All you can do is to wait their support to reply you with your issue.