I have to say that I do own an account since last June, it worked pretty OK. I'm trying to log in for one month now with no luck. Several unreplied mails to customer service and a PM to the rep here. I do understand that there is an issue with the 2FA to mail system, which is OK, let's say that s##t happens, but a reply with we are working on it or a simple sorry would be appreciated. I still hope my balance is still the same when I manage to log in again. End of rant