Hello, I ve sent 2 emails, 2 facebook messages but the support didn't help me in anyway yet. Right now I ve posted on the offical Heat wallet too.

Tuesday 27 June (already 4 days ago) I ve tried to withdraw my entire ammount of BTC from Heat (new version of Heat wasn't realesed yet) to an other adress.

I ve followed step by step the guide for BTC withdrawals but I can't see my BTC neither on Heat nor on the other provided adress; my BTC are disappeared!

I don't know which are the sensible data I can post here, so give me a working email to comunicate through and I will update this post on how Heat is treating my case.

Please reply me in this post first!


Let's se if now you are gonna help me.