I gave up.

They do not communicate with normal business.

They asked for a long paperwork.

They asked me for my job, my job, my income.

I prepared and submitted all the documents.

I declare that I am a private business.

However, they did not properly examine the documents.

They wanted a payroll certificate.

I am a private business owner, how do I get a certificate of salary income?

They do not communicate normally.

I am afraid that they will refund it properly.