Is there another wallet I can try.  I have several xrp and I would like to access them.  I also would like to buy more.  Please advise how to do this another way.  Since I have the private and public key as well as other info from the payroutes wallet I should not have any problem to do this I am told.  Please advise.  I will share some of the coins with who ever can provide the instruction that gets my xrp back.  Thanks!