Guys just to update, Poloniex has not gotten back to me despite several emails and tickets. I am thinking of filing a lawsuit
I have seen many being in the same boat, please respond below if you want to join me in this
if they don't get back to me within a month i will be taking this further, their support staff is beyond a joke for a company that makes around 10 million a day! and their systems clearly aren't as safe as we may think, yes we should of used two factor and i regret not using it but its not my fault that some low life hacked my account, i never give my password to anyone nor do i use the same password for any other account i always use different one, and my laptop is secure i never download add ons or bots, so its clearly been hacked from their side!