Here is a proof they just closed my ticket without replying!
https://www.screencast.com/t/rd9ae1MrjVI replied to the ticket again which again opened the ticket. I sent few more tickets, they won't reply on ANY of them, nor in twitter, nor here in the forum, nor anywhere else I tried! Be careful they are scamming people!
Did this get resolved yet?, I just signed up and was about to transfer funds to trade but this is very concerning to say the least.