I just sent 5 BTC to my heat wallet account at 2017-07-01. But I didn't get my BTC yet. I sent twice that day, It works. But it didn't work last time. I send a request to support email/desk support. It got over four days, no any response.
Anyone can help me?
Did you send from an exchange?
Yes. I sent from Bittrex.com.
What different for exchange or other address?
I sent an email to
support@heatledger.com. I didn't get any response from heat support team yet.
As far as I know it CAN work if you have luck, but it is also possible that it doesn't. If you do so the devs have to sort that out manually (from what I understood) what takes time...