They take ages to reply, and sometimes they just ignore them completely.
What is the latest with this?
They have requested me to send all documents notarized by mail (physical copies) to some random address in Malaysia.
That was a request from BTC-e to xBTCe. So basically they're the same shit with a different smell.
But I'll send the physical copies.
Seems like a whole long story to me... maybe a way for them to getting out of giving you your coins.
Cryptsy did this to me and blocked my access to my account long before they closed their website.