just to let you know , the comments in the other thread (the official one) about the missing balances have been deleted.

Because that's not true. Look at you again and you'll see that all your funds are on Coinpot.io
While it may make you comfortable to believe it wasn't true, it
was true. Whether you have something to do with it returning almost immediately after we complained is another thing.
What's that strange? So the service is still under construction and it is clearly written. Not all things have been implemented yet as FaucetHub, FaucetSystem etc. Be patient ...