Post
Topic
Board Web Wallets
Re: To contact Xapo Support, please use our FAQs (https://support.xapo.com/)
by
alfacro
on 08/07/2017, 20:24:50 UTC
2 days ago I tried atm withdrawal, like I usually do, but this time I got no money out of atm. My xapo balance was charged for amount I tried to withdraw. Transaction is still pending. I wrote to support but got no answer yet, has anyone had similar experience? what can I expect? thanks
 

Same situation here.
Is your transaction still pending??


yup! still pending. How long does it usually take for their support to respond? it's been five days now and nothing but silence. Maybe I did something wrong?
One month ago I contacted the support for other reason (Xapo app stucked on Iphone), but still no one answered me.
Definitely they have poor support.