I resolved this issue by recovering the data from the phone. The backup never ended up working. I guess I'll leave this thread out here because this may be an issue with the wallet software...
Do you know what version of BB Bitcoin Wallet your phone was running? In the app you can find it in "options", then "about"
The dev said there was a bug in version 3.54 related to restoring backups.
https://github.com/bitcoin-wallet/bitcoin-wallet/issues/166I just uploaded version 3.60 into BlackBerry world. I suspect version 3.54 had a problem restoring from old backups when going the "tap attachment" route. I'm not sure how long the review process will take -- I'll let you know once its through.