We all saw that you were trying to push me. First it was a broken lending engine that caused you a liquidation. Then it must have been a bug in the calculation there was no reason you should have been liquidated. Then it was a lack of notice that prevented you from avoiding being liquidated. Then we charged you a withdrawal fee and never give it back to you when the request was cancelled. Every excuses possible was good to blame Bitfinex of something.
It doesn't work on me, I am trained to always stay calm and professional when dealing with all kind of customers. But as respectful and calm as I am, I always know when someone is taking me for an idiot. So don't expect to get anything from me by taking me for an idiot.

With all the respect due to a customer,
Raphael
Bitfinex team