ok.... NOW is it time to be concerned?

10 days ago: the bank has issued us a check for our remaining account balance and we will have it in 10 days

10 days later: we are still waiting to HEAR from the bank? about the remaining account balance?

does anybody have the Benny Hill theme song I can listen to while I try to reconcile these two official statements?

starting to look like we're being take for a ride