REQUEST #103540 DEPOSITED AEON BUT WALLET IN MAINTEINANCE
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********* June 29, 2017 10:47
i deposited less than 1 hour ago 14.32 aeon to my usual address.
what happen now?
will i get them?
I see wallet in mainteinance, can i be sure i will get them?

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Bittrex Support Team June 29, 2017 10:47
Hi *********,

Thank you for contacting Bittrex Support. Due to a high volume of tickets we ask that you make sure your issue is not already discussed in our FAQ - https://bittrex.zendesk.com/hc/en-us/categories/200049234-FAQ-Frequently-Asked-Questions

For our support staff to properly help you it's important that you include all relevant information about your transaction. Missing information can add delays solving your ticket.

** PLEASE READ THE BELOW TIPS REGARDING DEPOSITS AND REPLY TO THIS EMAIL, OR VISIT https://bittrex.zendesk.com/agent/tickets/103540, TO UPDATE YOUR TICKET IF YOU NEED FURTHER ASSISTANCE.**

DEPOSIT / WITHDRAWAL DELAYS
If you are having delays with deposits or withdrawals, please understand that blockchains operate at different speeds and it may take some time for transactions to clear. Please check our status page at https://www.bittrex.com/Status to see the status of a wallet at any time.

If you have delayed deposit, please make sure you properly followed the instructions on the deposit page and that your transaction is already confirmed in the block chain. Bittrex has no control over your coins confirming.

Please see the follow link for additional details on deposits: https://bittrex.zendesk.com/hc/en-us/articles/115000223912-Where-is-my-deposit-

For withdraw issues please makes sure to read this link: https://bittrex.zendesk.com/hc/en-us/articles/115000233331-Where-is-my-withdraw-

MINIMUM AMOUNT
There are some coins on Bittrex that require you to deposit a minimum amount before the coins will credit.

Please make sure to review the deposit instructions for your coin on the Wallets page. Please click the + next to the coin and read the deposit text. Please note that for coins with minimum deposit amounts, the block chain address balance is separate from your Bittrex balance. If you did not deposit the minimum amount you will need to send another deposit that brings your total balance above the minimum.

For ETH, ETC and all ETH/ETC tokens your address on the block chain must hold greater than .1 ETH. Any deposits you make to your address will be added to your previous deposits and the coins will credit to your account when the address holds greater than .1 coins.

For WAVES , WAVE Assets, FCT, LSK, ARK, SHIFT, and RISE, you must have greater than 1 coin in your address before they credit to your account.

We have created great guides to assist you with common questions so please make sure to look for your issue in our FAQ. If you find the answer to your issue, please make sure to reply to this email stating that your issue has been resolved.

FAQ - https://bittrex.zendesk.com/hc/en-us/categories/200049234-FAQ-Frequently-Asked-Questions

Thank you,

Your Bittrex Support Team

Follow us on Twitter @ https://twitter.com/BittrexExchange

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********* June 29, 2017 10:49
i need an operator answer. not an automated answer

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********* June 30, 2017 09:02
hello?
24 hours mainteinance????
i want my money

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********* July 01, 2017 14:24
HELLO??????????????
I WANT MY AEON. SEND BACK OR ADD TO BALANCE!!!!!!!
IT IS 2 DAYS NOW!!!!

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Tyler Lock July 03, 2017 23:12
Hi ********* ,

If a message/tag/paymentid/memo was not attached to this deposit we will have to manually lookup the deposit and credit it. This process can take over 2 weeks and also requires that you have already generated a message/tag/paymentid/memo.

I see you have included the transaction id and I have found your deposit and will get this escalated now, again please allow up to two week for these coins to be credited and please remember to include the message/tag/paymentid/memo on future deposits.

To Generate a message/tag/paymentid/memo:

Open the coin wallet from the Bittrex Wallet page. Click the + next to the wallet and then click "New Address". Please include this "message/tag/paymentid/memo" with all future deposits for this coin.
Thank you,

Tyler @ Bittrex

Follow us on Twitter @ https://twitter.com/BittrexExchange

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********* July 03, 2017 23:21
if you read better i wrote the payment id in the transfer.
this was the transfer i did:
transfer 2 WmtK9TQ6yd2ZWZDAkRsebc2ppzUq2Wuo9XRRjHMH2fvqM3ARVqk3styJ6AavJFcpJFPFtxRGAqGFoJMZGJ6YYzQ61TYGfpykX 14.32 2cde5c4f32114b219d6e29ea580b01d0ddd4cfcccfb84fcc946fae19818dc00e
so payment id = 2cde5c4f32114b219d6e29ea580b01d0ddd4cfcccfb84fcc946fae19818dc00e
next time check better please.
2 weeks for your error? it's too much.
i did all correct...

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********* Saturday at 08:05
Hello???????
I want my money!!!!

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********* Today at 09:44
HELLO??????????

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********* Today at 09:45
WHERE ARE MY AEON???????
I'M WAITING FROM MANY WEEKS