Do you know what the problem is? The lack of communication of the administrator with its users, if he could do at least to trust a little more on the page was better.
We are less active on BitcoinTalk because it's full of haters and frankly speaking we have already established the trust here. You can find us active on our socials, especially on Facebook where most of our users come from.
PS: we have not ignored any user, including mexicantarget.