this exchange always makes coins non-withdrawable or so. i really hate it, almost close to be scam one.
That's why they've got a bad feedback on that and maybe that could be a good basis to us on not to entrust our capital in this site. And better go to those site who's more reliable rather than putting our money at risk for this kind of site.
Hitbtc should make their service more good if they wnt to get positive response to the people who do trades everyday.