Just seems really far fetched that 60000 people haven't completed those steps.
Not really far-fetched at all DD. Many of these folks are not as tech savvy as you may be or you give them credit. There is a learning curve for many noobs. A lot of tech support content is coming (thanks to some proactive iPN associates) to shift noobs from being less adroit to being "e-wallet/crypto" smart. Is it not the point that PROC, using various marketing channels and methods, incentivize many non-crypto folks to become users (via retail usability)? Forward-moving...
-mt