Did you try to look at your spam folder? Or in updates? And BTW what email provider are you using if not gmail then you must use them instead. For now you can only do is to wait or directly message them, the bc.info support, if you're lucky they will reply you asap since these are the common problems of bc.info wallet users. But my part they working properly (I just use them to watch only address for the notifications of sending and receiving coins)