Post
Topic
Board Altcoin Discussion
Re: IOTA manual claims tracker (UNOFFICIAL)
by
habraken
on 12/07/2017, 13:11:27 UTC
Instead of bullying and threatening people with legal actions and sudden KYC measures, you could of course just explain why you don't respond to the emails from all the people in this thread, and have such lousy support, that IOTA starts smelling like a scam.

Looks like it was already answered:
99.9% of people have received their claims and we have repeated AD NAUSEAM that anyone that has claimed by July 11 will receive their iotas, and again keep in mind that this is entirely your own fault for being too lazy to auto-claim and thus putting a burden on the IOTA team

That is NOT a good answer. That still means some people have NOT received their claims, neither received ANY response to their emails, which is a clear signal for a scammy business that does not care about users or clients. I'll give IOTA the benefit of the doubt, and just say IOTA's support is rotten and the CEO is an asshole without proper people skills. Just say 'sorry' like a grown-up organization would, answer the emails of the people in this thread, and fix the claims. The date of July 11 is arbitrary, and would not hold up in court. This information gathered in this thread about IOTA being unreachable and unreasonable would. Being polite to customers, and taking their questions seriously is a lot easier and cheaper than the bullying route you're threatening with. Besides, if anyone would want to take legal action against IOTA (which I would applaud by the way), you would automatically know their real identities, right?

Instead of attacking Jean-Luc, who created this very factual thread gathering information, and instead of trying to blackmail him to reveal his identity by threatening other users with KYI, you should actually do your job as a business and take your investors seriously.