I do not know what the problem is, but I have not been able to get my tokens for 3 days already. Support for email and tweeter is not responding. This grieves and I'm sad that developers have such an attitude to investors.
UPD: Now the address is not saved on the tokeninvestor, I come in after a while, and it's empty, there's nothing there.
If you have already saved your ether addy, it will be automatically added to your account, I have already done all steps as described and got my XID tokens.