Btce Asked me to get my account verified. I have been locked out for 13 days now. I got verified and received this email when I ask for my account to be unLocked.

Support

I have been verified for several days now, My account got hacked on July 3rd. I have followed your directions on getting my account unlocked and going to xbtce to get verIfied. I emailed you and you asked what my new email address. I have provided it in the support ticket XXXXXXXX. I have contacted xbtce for help and they sent me the following reply....

Its been over 10 days now. Your email says with 48 hours reSponse and website says the account will be unlocked when verIfied. I am so stressing and sick over this. I have placed so much with you. I have no access, Please help. Thank you.



[Support] ACCESS TO my btce account
Dear Client,

Thank you for contacting xBTCe Support.

Please note, you're now contacting xBTCe, not btc-e company. Your xBTCe account was successfully verified. Unfortunately we don't have access to any btc-e accounts. Please contact btc-e support team directly regarding this issue. Thank you for understanding.

Should you have any questions, do not hesitate to contact us.

Best Regards,
xBTCe