Could it be that details of the deposit were unclear to your bank? It's normally easy for banks to tell you if there are any incoming deposits to your IBAN or name if you give them a call. Because if there's not an exact info match sometimes deposits don't appear. Just speculating here but has happened to me (with another service that got my name slightly wrong).
Not really the case, as I commented on 1st post I have already done 2 withdrawals using the same account, and I dont type each time the bank account but it's saved in the agenda. So no typo error possible there 
Moreover previous times I also had to contact CRYPTOCAPITAL and exactly 1 or 2 days later transfer arrived to my bank account. Coincidence??
I will post later or tomorrow copy of mails I received in other transfers, stating that transfer was done in 2-5 business days. In both cases it took like 10 working days to get the funds in my bank.
Last time I paid 35 usd fee for an ''express'' withdrawal and received the same '''bad'' service as with ''normal'' 10 usd bank transfer fee. They didnt reply when asking to refund the extra 25 usd fee as the bank transfer was not ''express'' by any means.
So I advise anyone to stay away from CRYPTOCAPITAL otherwise their funds might be at risk!