Well, time for an update and it's not a good one. You guys were right. I placed an order last Sunday June 9th and still haven't received a shipping notice. Tried contacting the company and they said to just wait. Website says the order ships each week, but it's not looking like that. I'd advise everyone to be careful. It seemed too good to be true, and it was.
You should be the person asking for his order on the 4th day, claiming to have ordered "last week". We haven't told you to "just wait", here's what we exactly told you for everyone to see:
Hello,
We have sent you an e-mail through our primary mailbox
info@minersnow.com on the day of your order but from your message sent today we believe you may not have received it. Your order with reference code VVFZEPYYW given on July 10, 2017 is currently being processed and will be shipped from our South Korea warehouse's weekly shipment in the coming days.
You will be notified once your package is out.
It has been a busy week and we have had a lot of orders waiting to be fulfilled, so please accept our apologies if we have kept you waiting too long.
Thank you for your understanding, and choosing us.
Best Regards,
MinersNow
Customer Service
Well, I appreciate the message. I did not receive that in my personal email and haven't been able to see the order status or messages on your website. I paid July 9 6:46pm (US east coast) and sent a message on the 10th because I couldn't track my order on your website. It was my screwup that caused this (I created the order under guest checkout, then later signed up for a regular user account which subsequently wouldn't let me use the 'guest tracking' section of the website). I was hoping there was a way to fix that, but understand the limitations if not.
I understand your frustration as the seller dealing with pushy and impatient customers, and I ask that you understand the anxiety we as customers have since you are a new company without much feedback on here and we are spending a significant amount of money. I will wait for the shipment to arrive, thanks for the response.