Was there ever any conclusion on the error message:

Hardware Version   Socket connect failed: Connection refused

I'm just going to have to break down and send this miner in.  If it's a software thing, I would like to try and work that out before. 

I've tried reseting the miner, both through online and pushing the button, and the miner doesn't seem to reset.  Is there a way to ssh into the  miner and reset through there?

Thanks in advance.