The problem is, for everyone one of you that says NO WAY IN HELL there are three others that are refreshed by the fact that I don't cater to whiny customers, so the point is really moot.
Great way to piss all over your customers, Josh.
It really condenses your past behaviour in one simple post.
Bravo.
The thing is: I'm a customer - and enjoy watching josh smack down the liars and the morons. Too often people in general (and companies chasing 'customer satisfaction') resort to giving hugs and wiping various orifices of their customers with soft tissue paper.
If more of us were honest and willing to be vocal about it the world wouldn't be in nearly the state that it's in.
Keep it up Josh.
Define honesty.
In my book BFL has been dishonest multiple times over the past 6 months or so.
They have made promisses they could not possibly keep.
They were deliberately advertising in a way that makes it look like they will ship soon when in reality they fully knew it they won't meet any published dates.
The dispensing of information was deliberately all over the place. While their forum has an announcement section most of the important facts were communicated in chats, blogs or external fora. Most of the information about them being late was communicated after they were ideed late and then it usually turned out that they already must have known they were going to be late before they were actually late.
So if you want to talk honesty, sure, but leave BFL out of it.
BFL is only as honest as they feel they need to be and with all the greedy buyers they don't actually have to. Beause of their position they can be dishonest bastards AND sell their asics.