OP when you are playing with high amounts of money, it's not time of experiments and in this situation it's better to play on highly trusted dice website.
DuckDice.io
You have to show us what happens before deposit and not after that because on that time it's late (I mean your post with pics).
Nothing personal but to my mind you deserve red trust. You offer bonus which is just legit way of scamming.
Indeed, duckdice deserves his red-trust (and more red-trust). They are shady, arrogant and they scammed me at least for 2 bitcoins.
And don't make me laugh with your charity, it is my money you have no rights to use it. I don't want to give it to your bulgarian scammer charity.
It is easy to make good impression when you only have small money issues to resolve. However when you have an issue with a higher amount of money, like mine, it is now that all people here can see that your admins are greedy and absolutely unfair.