I have no way to contact with them. the ticket system is so slow and their twitter account literally publish one sentence a month. They refused to gave users free steller lumens airdrop. Now I don't know if they will give us BCC after Aug. 1. any ideas?
I did not hear any poloniex information about bitcoin division. So, do not risk if they do not answer you. Currently, bittrex is the best place to store bitcoin. They accept the risk of bitcoin when it's split, so you should use it.
I think soon poloniex will give statement or announce about this. but if poloniex rejected to give us bcc, then I am sure in other market will accept bcc and start to trade with other or maybe trade with bitcoin. many things can happen before 1st august, but the one thing that we can do is don't think too much about that so it can be bother our way in trading or anything else.