[/quote]

We don't plan to lower fees, but if you have lost money in a specific trade, please open a support ticket about it and we'll see what we can do for you.
[/quote]

So when I make 50 trades a day I need to open 50 support tickets? Or when I try and make 200 trades and not 1 goes through, costing me money I should open 200 support tickets?

How about when it says my order hasn't gone through then I see 20 minutes later the order I tried to put in 5 times, now just got filled 5 times.

Just fix the shit.