Do the support abandon this thread, or they don't know how to answer to users needs?
Lack of information is the worst what can happen to project like this.. especially before entering to exchange! (I mean normal exchange

)
Your guess is wrong.
All information is published.
If there is no news - they are not.
In this thread, you can discuss the project, express your opinion. We know what is happening here.
If you have a problem - you can always write on
support@startaico.com. Your problem will be solved.
News section on startaico.com is empty from the beginning..