We always do our best do process withdrawal requests on the same business day or on the next however this a bit harder to know in advance and can on a rare occasion require more time.
I sent you this email, if you could reply to it here or via email I'd really appreciate it
I'd like to use your service for purchasing Bitcoins but I'd like to know if you can provide any evidence that you comply with EU Anti Money Laundering regulations?
The reason I ask is because the most previous EU exchange Bitcoin-24 wasn't in compliance with AML EU regulations, didn't require any proof or verification from it's users and as we all know it was shut down by the authorities.
Your service gets good reviews but I refuse to use a service until I'm satisfied that you're not just a fly by night one man operation and will be here today and gone tomorrow.
I sent a previous email questioning why your bank is based in Slovenia that was unanswered, again I'd appreciate a response to why you're banking in Slovenia versus a more secure banking region like Germany etc