Post
Topic
Board Wallet software
Re: Coins not appearing in wallet after confirmation
by
courboy
on 27/07/2017, 06:19:52 UTC
Have you:

- Checked the transaction on a block explorer instead of coinbase? Is it showing as confirmed there?
- Checked the addresses contained in the transaction... is the output address actually one of the ones in your Ledger wallet? Although given that you scanned a QR code, it shouldn't really have gone anywhere else.

It might just be a glitch in the ledger wallet app... have you tried creating a watching wallet in another app like Electrum and see if it detects your coins? If all else fails... try contacting Ledger support.

It is showing as confirmed when I look on a block explorer. I can't seem to find how to look at the output addresses I have in the Ledger wallet as it changes each time; is there a way to do this? I'm hoping it is the right one because of the QR code.

How do I go about creating a watching wallet?

I've also emailed Ledger support and Coinbase but neither has come back to me as yet.