Post
Topic
Board Wallet software
Re: Coins not appearing in wallet after confirmation
by
zend7
on 28/07/2017, 06:40:06 UTC

If its a watching only wallet then you need to import the private key of that address to another wallet which operates normally. Now clarify me things as you are confusing me a bit.

1. This 1.4 Btc you bought two days ago to which wallet did you transfer them and I need to see the transaction ID of such transfer.

If you want to send from the watch only wallet, then here is the guide on how to do it and transfer your amount of bitcoins from your watch only wallet to Ledger Nano S.
http://docs.electrum.org/en/latest/coldstorage.html#create-a-watching-only-version-of-your-wallet

And I don't understand why you need a watch only wallet when you have a hardware one ?

Ok thanks, i'll try that and hopefully they'll come through. Is it common that they may go missing then?

The 1.4 BTC i transferred from my coinbase wallet to my Nano S Ledger using the ios app and scanning the receiving QR code on the Nano S Ledger. The transaction shows as confirmed but there aren't any coins in my wallet. I tried doing exactly the same thing again yesterday but with a much smaller amount and they appeared almost immediately, so i have no idea where my 1.4 BTC went.

The transaction ID is: https://blockchain.info/tx/6bbc388dcd1dcf5324fe661034cdc38a424c34bc374d0cf146f7d8599bf9ff46
I think much better for now to backup the private key of the address where you should receive the 1.4 btc and import it in electrum instead use desktop to see also the history of the transaction..
If you are still not seeing your bitcoin in your wallet maybe you have slow internet connection try to connect to a good  better internet connection and maybe its not syncing that is why you can't seen your bitcoin in your bitcoin wallet.
according to the blockchain its already been confirmed and i think your bitcoin should be there..

Where do I find the private key with the Ledger Nano s to import it? I have a very fast internet connection and have tried subsequent transactions that have all gone through fine, and haven't had any syncing issues in the app.

I'm worried the coins have gone to another account but not sure how that would have happened

Check all addresses of your Nano Ledger S and see if this address "12koSJgNGSVWbPfN8G4ZViy3iKpGxPJ1hL" is one of yours there. I explained several posts above how to check for all addresses in your Ledger wallet. If it is then the coins should be in your wallet as the transaction have 367 confirmations so far. If not then I am afraid you have send it to the wrong bitcoin address.

Also check this address "14ZeFot6Tmm6e5QnCZGN9dWmMiSsXeQM12"