What about support and when you need it most? I am about to begin preparation for an ICO, so is it a good idea to start with hiring one support specialist and then gradually expand the support team? Or, are there going to be some high load on support already starting from the first days, so I had better involve multiple human resources to handle support from the very beginning?
You won't need any support until people hear about you. First get your ideas, then compile a team of people who have the technical skills. Write up your concert and detailed whitepaper while the tech guys build the infrastructure. When you're ready, you can get people for community support.