is it true that mass account blocking took place? Have no idea my acc is locked. Maybe coz of VPN everytime? No reply for 2 weeks. Maybe smb know how to get in touch with them except for tickets?
The best method I know for now is by their ticket, they're not answering on this thread and on few pages behind there is even someone who send them a letter, as in a physical-paper-made letter and it still got no reply.
Poloniex is just scam. Even a letter to their registered "company" address is sent back. SCAM!