Still no response from my last email to sales at Bitworks.

I even checked my order status on their website and it just says "processing".
Blackforce,
Have you received any responses to your communication attempts? I don't need a personal response concerning my order. Just an update on what the hold up is and when it will be resolved would be nice. Is that asking to much for a purchase of almost 3.5k dollars?!?
No response. So I asked for a refund. They gave me the money wright away, although here in spain 2 days after everything is back to normal with the gpus stock. So I think Brian will send the pending orders soon.