Yeah, same thing here and it's really frustrating. Writing an email to BFL asking them to look into it is probably our best bet, but response time is really slow and if testing and assembly goes well this week, I would expect my order to ship not long after. I really don't want my order delayed because of this. All we can do is contact them and hope they get it sorted out I guess. My patience with BFL is running out to be honest, but it's not like I'm going to cancel my order now, so close to the finish line. I just wish they would take better care of their customers. Good luck to you getting it sorted btw, I know your pain.